Terms and Conditions of Business
1. Definitions
- “Company” means Dajco Limited
- “Client” means the person or business purchasing services
- “Services” means website design, development, hosting, social media management, branding, SEO, or related digital services
- “Agreement” means these terms together with any written quote or proposal
- “Fees” means the agreed cost of the Services
2. Agreement & Scope
2.1 By accepting a quote, the Client agrees to these Terms.
2.2 Services will be delivered as outlined in the agreed proposal.
2.3 Any work outside the agreed scope will be quoted and charged separately.
3. Client Responsibilities
The Client agrees to:
- Provide all required content (text, images, login details) in a timely manner
- Ensure they have the legal right to use all materials supplied
- Review and approve work promptly
- Use services only for lawful purposes
Delays caused by the Client may affect timelines and costs.
4. Fees & Payment
4.1 Payment terms will be outlined in the quote (typically upfront or staged).
4.2 Work may not begin until the agreed deposit is received.
4.3 Final balance is due upon completion or before launch.
4.4 Late payments may result in:
- Suspension of services
- Removal of website or hosting
- Legal recovery of unpaid fees
4.5 Domain names, hosting, and third-party costs are non-refundable once purchased.
5. Delivery & Revisions
5.1 Timeframes are estimates, not guarantees.
5.2 The Client is entitled to reasonable revisions as agreed in the proposal.
5.3 Additional revisions or major changes may incur extra charges.
5.4 The Client must notify any issues within 7 days of delivery.
6. Intellectual Property
6.1 All work remains the property of Dajco Limited until full payment is received.
6.2 Upon full payment, the Client is granted rights to use the final deliverables.
6.3 The Company retains the right to:
- Use work for portfolio and marketing purposes
- Reuse underlying methods, code, or frameworks
7. Hosting & Domains
7.1 Hosting and domain services are billed annually unless agreed otherwise.
7.2 Failure to renew may result in suspension or loss of the domain.
7.3 The Client is responsible for keeping track of renewal dates.
7.4 The Company is not liable for third-party hosting failures or downtime.
8. Website & Technical Services
8.1 The Company will perform services with reasonable skill and care.
8.2 The Company does not guarantee:
- Website uptime
- Compatibility with all browsers/devices
- Protection from all cyber threats
8.3 The Client is responsible for:
- Backups (unless included in a maintenance plan)
- Keeping login credentials secure
9. Social Media & Marketing Services
9.1 The Company will manage or advise on social media accounts as agreed.
9.2 The Company does not guarantee:
- Follower growth
- Engagement levels
- Sales or revenue outcomes
9.3 The Client remains responsible for:
- Final approval of content (if required)
- Compliance with advertising laws and platform policies
10. SEO & Performance Disclaimer
10.1 Search engine rankings are not guaranteed.
10.2 Results depend on external factors outside the Company’s control.
10.3 The Company is not liable for ranking changes, penalties, or traffic loss.
11. Confidentiality
Both parties agree to keep confidential any sensitive business information unless required by law.
12. Liability
12.1 The Company’s liability is limited to the amount paid for the Services.
12.2 The Company is not liable for:
- Loss of profits, revenue, or data
- Third-party failures (hosting, plugins, platforms)
- Client misuse of services
12.3 The Client agrees to indemnify the Company against claims arising from content they provide.
13. Termination
13.1 Either party may terminate the Agreement with written notice.
13.2 The Company may terminate immediately if:
- Payments are overdue
- The Client acts unlawfully or abusively
13.3 Fees for work completed up to termination remain payable.
14. Changes to Terms
Dajco Limited may update these Terms from time to time. Updated versions will be made available to Clients.
15. Governing Law
This Agreement is governed by the laws of England and Wales.
16. General
If any part of these Terms is found unenforceable, the remaining sections will still apply.
